Legal

Grievance Redressal

Last updated 26 October 2026 · Slash Mark IT Solutions (OPC) Private Limited

The short version

Complaints about this Site or about how your personal data is handled go to our Grievance Officer, P. Abhishek, at hr@slashmark.in. We acknowledge every complaint within 48 hours and aim to resolve it within 30 days.

01 Grievance Officer

Name
P. Abhishek
Designation
Grievance Officer (Human Resources)
Company
Slash Mark IT Solutions (OPC) Private Limited (CIN U62099TS2024OPC187033)
Address
2nd Floor, Ramnagar Road, Karimnagar, Telangana 505001, India

For general questions about Mark Automation, write to info@slashmark.in.

02 What you can raise

  • how your personal data has been collected, used, shared or stored;
  • requests to access, correct, update or erase your personal data that have not been handled properly;
  • content on the Site that you believe is inaccurate, unlawful or infringes your rights; and
  • anyone misusing the Mark Automation or Slash Mark name, including requests for payment.

03 How to complain

Email the Grievance Officer with:

  • your name and how we can reach you;
  • a clear description of the issue, with dates and the page address where relevant; and
  • what you would like us to do.

Please do not include passwords, card or bank details, or identity documents. If we need to confirm your identity, we will tell you the minimum we need.

04 Timelines

  • Acknowledgement: within 48 hours of receiving your complaint, with a reference.
  • Resolution: as quickly as possible and within 30 days. If a complaint is complex, we will explain why and keep you updated, and we will always respond within the period required by law.

05 If you are not satisfied

If you are not satisfied with our response to a complaint about your personal data, you may approach the Data Protection Board of India after completing this grievance process, in line with the Digital Personal Data Protection Act, 2023. You may also pursue any other remedy available to you under Indian law.